degree. Advances in Information Communication Technology (ICT), particularly the World Wide Web (WWW) have seen the evolution of the automated library, electronic library, digital library, virtual library, Hybrid library etc. We want to thank Jane for allowing us to share these timely and pertinent articles with librarians in the MINITEX region. A. Advisor: Claudia Gollop. Sometimes it is termed as e reference service, Digital reference service, Virtual reference service, its main objective is to provide pin-pointed, exhaustive, expeditious service to its information seekers whenever they have a query . This paper focuses on the quality of virtual reference service in public institutions Unlike the in person reference interview, digital reference might not … The connection between the user and the private network occurs through the Internet and the connection is secure and private. Virtual Private Network (VPN) is basically of 2 types: Remote Access VPN: Remote Access VPN permits a user to connect to a private network and access all its services and resources remotely. CiteSeerX - Document Details (Isaac Councill, Lee Giles, Pradeep Teregowda): In the next three issues of Reference Notes, we will be featuring a series of three articles about different aspects of virtual reference services written by Jane Neale of Nylink. environment reference service is not only confined to the library service but also to remote users. For this position, observation data are created from the data of surrounding reference stations as though they had been observed on that position by a GPS receiver. A virtual reference station is an imaginary, unoccupied reference station which is only a few meters from the RTK user. At the same time, the need to conduct more evaluative studies of virtual reference service has likewise been researchers applied the same methods to evaluate virtual reference services while others advised the development and use of new ways to evaluate virtual reference services (Hernon & Calvert, 2005, McClure et al., 2002 and White, 2001). The transaction involves a sp lit web screen, in one screen users type . Virtual reference services can be conducted in internet chat, videoconferencing, email, co-browsing and instant messaging. April, 2003. among several types of reference services. Virtual reference service evaluation: An application of unobtrusive research methods and the Virtual Reference Desk’s Facets of Quality for Digital Reference Service. in L.S. 80 pages. Reference services are at once a life raft, map, and compass to those who feel ... virtual reference technologies. In the beginning of 2001, the first Library of Congress symposium took place, and its objectives were to The virtual reference services are becoming a reality and are an active part in the evolution of the library services on the Internet. A Master’s Paper for the M.S. Traditional Library: Traditionally, libraries were collections of books, manuscripts, journals, and other sources of recorded information. Librarians are also creating Web sites, answer ... Three common types of information service are ready reference questions, research questions, and bibliographic verification.